Technical Writing Portfolio
I take complex technical concepts and produce great documentation in plain, simple language.
Panasonic Avionics Corporation
I wrote and edited SaaS software documentation that included software service bulletins, software and hardware information letters (Technical Information Letters (TILs), Service Information Letters (SILs), and Customer Information Letters (CILs)), software configuration indices, and other software documentation. Due to proprietary information in the documents, I cannot share them. However, I can direct you to my former technical publications supervisor, who will be glad to speak to you about my skills and work performance.
Audience: Customer airline and Panasonic Avionics Corporation field engineers and technicians, and Panasonic Avionics Corporation product support engineers.
Tool used to create the documentation: Microsoft Word
Documentation management system: Oracle Agile Product Lifecycle Management and internal database
Skills: Technical writing, technical editing, design, communication with subject matter experts, teamwork collaboration with other technical writers, copyediting, proofreading
Blue-White Industries
I wrote and edited instruction manuals and datasheets for the FLEXFLO® A1A and FLEXFLO® A1F metering pumps. In addition, I helped Marketing with website copy.
FLEXFLO® A1A
Audience: Technicians installing the metering pump.
Tools used to create the documentation: CorelDraw, Adobe Illustrator
Skills: Technical writing, technical editing, design, communication with subject matter experts, copyediting, proofreading
FLEXFLO® A1F
Audience: Technicians installing the metering pump.
Tools used to create the documentation: CorelDraw, Adobe Illustrator
Skills: Technical writing, design, communication with subject matter experts, copyediting, proofreading
Juul Labs
I write Standard Operating Procedures (SOPs) and Work Instructions (WIs) for various Juul Labs’s groups and departments, documenting engineering processes and procedures related to JUUL products. Again, due to proprietary information, I cannot disclose those documents.
Audience: All Juul Labs personnel are required to be trained per company SOPs and WIs.
Tool used to create the documentation: Microsoft Word
Documentation management system: Veeva QualityDocs and PropelPLM
Skills: Technical writing, technical editing, design, communication with subject matter experts, copyediting, proofreading